Meet Pat Ferdig

A post-sale executive passionate about driving customer success and growth in SaaS startups.

Portrait of Pat Ferdig in a navy blue blazer with a dark seafoam background.
Portrait of Pat Ferdig in a navy blue blazer with a dark seafoam background.
Pat Ferdig speaking at a tech conference, engaging with an audience.
Pat Ferdig speaking at a tech conference, engaging with an audience.
Close-up of hands typing on a laptop with turquoise and purple accents on the screen.
Close-up of hands typing on a laptop with turquoise and purple accents on the screen.

My Journey

From customer success leadership to strategic growth, I help startups thrive post-sale.

Growth

Driving customer expansion through tailored success strategies.

A dynamic graph showing upward growth with navy blue and turquoise accents.
A dynamic graph showing upward growth with navy blue and turquoise accents.
Customer Retention

Implemented proactive engagement programs that reduced churn by 25% within a year, fostering long-term client loyalty and satisfaction.

Smiling team members collaborating over customer feedback reports in a modern office.
Smiling team members collaborating over customer feedback reports in a modern office.
Operational Excellence

Streamlined post-sale processes to improve efficiency, cutting response times by 40% and enhancing overall customer experience.

Pat’s leadership transformed our customer success approach, driving real growth and stronger client relationships.

J. Lee

A professional headshot of a smiling businesswoman in a modern office setting.
A professional headshot of a smiling businesswoman in a modern office setting.

★★★★★